{"id":3,"date":"2024-05-22T13:46:30","date_gmt":"2024-05-22T12:46:30","guid":{"rendered":"https:\/\/bubblebaby.co.uk\/?page_id=3"},"modified":"2024-10-30T10:17:05","modified_gmt":"2024-10-30T10:17:05","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/bubblebaby.test.sizzlecreative.co.uk\/fr\/footer-pages\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Who we are and important information.<\/h2>\n

Purpose of this privacy policy<\/strong><\/span><\/h3>\n

Here at Bubble Baby, we are committed to protecting and respecting your privacy.<\/p>\n

Tetrosyl Express Limited is the controller of the information you provide. Tetrosyl Express Limited (\u201cwe\u201d \u201cus\u201d \u201cour\u201d) (t\/a Bubble Baby) is a company registered in England and Wales with registered number 08506563.<\/p>\n

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be collected, and processed by us. Please read the following carefully to understand how and why we are using your data. By visiting www.bubblebaby.com you are accepting and consenting to the practices described in this policy.<\/p>\n

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The personal data we collect.<\/h2>\n

Personal data, or information, means any information about an individual from which that person can be identified.<\/span><\/h3>\n

We have detailed below the different kinds of personal data about you that we may collect, use, store and transfer:<\/p>\n

Identity Data<\/strong>\u00a0includes name information i.e. first name and last name.<\/p>\n

Contact Data<\/strong>\u00a0includes billing and delivery address, email address, and telephone numbers.<\/p>\n

Transaction Data<\/strong>\u00a0includes payment details to and from you, and other details of products you have purchased from us.<\/p>\n

Technical Data\u00a0includes IP<\/strong> (internet protocol) address, access times, websites you linked from, pages you visit, links you use, the ad banners and other content you view, your login data, browser type and version, information about your device, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.<\/p>\n

Profile Data<\/strong>\u00a0includes your username and password (which is not visible to us), purchases or orders made by you.<\/p>\n

Usage Data<\/strong>\u00a0includes information about how you use our website products and services.<\/p>\n

Marketing and Communications<\/strong> Data\u00a0includes your preferences in receiving marketing from us.<\/p>\n

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How we collect your personal data.<\/h2>\n

We use various ways to collect data from and about you, including:<\/span><\/h3>\n

Direct Interactions<\/strong>:\u00a0You may give us your contact and identity data by filling in forms, or by corresponding with us by email, live chat, messaging, phone, post or otherwise. This includes personal data you provide when you:<\/p>\n

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  • Create an account on our website.<\/li>\n
  • Purchase products on our website.<\/li>\n
  • Agree to marketing communications.<\/li>\n
  • Enter a prize draw of competition.<\/li>\n
  • Give us feedback or contacting us.<\/li>\n
  • Interacting with us on social media.<\/li>\n<\/ul>\n

    Automated Technologies or Interactions<\/strong>:\u00a0We will automatically collect technical data as you interact with our website, about your browsing patterns and actions, and your equipment or device. We use cookies and other similar technologies to collect this personal data. Please see our cookie policy for further details.<\/p>\n

    Third Parties:<\/strong>\u00a0We will receive personal data about you from various third parties as detailed below: –<\/p>\n

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    • Technical Data\u00a0from parties such as analytics providers, advertising networks, and search information providers.<\/li>\n
    • Contact, Financial and Transaction Data\u00a0from payment and technical providers, and delivery services.<\/li>\n<\/ul>\n
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      How we use your personal data.<\/h2>\n

      We collect, keep, use, or share your information only for genuine business purposes in our legitimate interests, when you\u2019ve approved us to do so or when we\u2019re legally obliged to.<\/span><\/h3>\n

      We will use your personal data only when the law allows us to. Below are the circumstances of which we will most commonly use your personal data: –<\/p>\n

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      • When you purchase from us and we need to perform the contract we are about to enter into.<\/li>\n
      • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.<\/li>\n
      • Where we need to comply with a legal obligation.<\/li>\n
      • We may request your consent to process your personal data in limited circumstances.<\/li>\n<\/ul>\n

        Lawful Basis<\/span><\/h3>\n

        For us to process your personal data, we must have a legal basis for the processing. The data protection legislation sets out what these bases are. Below are the different bases that we rely on:-<\/p>\n

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        • Performance of Contract.\u00a0<\/strong>This is where processing your data is necessary for the performance of a contract to which you are a party. For example, when you purchase from us, it creates a contract between us. To fulfil our part of the contract and deliver the products to you, we need to process your personal data that you provide. If you do not provide your details we will be unable to complete your order.<\/li>\n
        • Legitimate Interest.<\/strong>\u00a0This means the interest of our business in conducting and managing our business to enable us to give you the best service\/product and the best and most secure experience. We ensure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests override the impact on you (unless we have your consent or are otherwise required or permitted to by law). Further information is available on how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. You have the right to object if you do not want us to process any of the personal data we have listed as being processed for legitimate interests. For more information, see your legal rights section below. Please note that if you object, we may continue to process your personal data in certain circumstances. Please also keep in mind that if we can\u2019t process your personal data for these purposes, your customer experience may not be as enjoyable.<\/li>\n
        • Consent.<\/strong> This means processing your personal data where you have explicitly told us that you will allow us to do so. If you provide us with consent, you may withdraw it at any time.<\/li>\n
        • Legal Obligation Compliance.<\/strong>\u00a0This means processing your data where it is necessary for compliance with a legal obligation that we are subject to.<\/li>\n<\/ul>\n

          Personal Data Usage Purposes<\/span><\/h3>\n

          We have set out below the ways we plan to use your personal data, and the legal basis we rely on to do so.<\/p>\n

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          To process and deliver your order<\/strong><\/span><\/p>\n

          Type of Data: <\/strong>Identity \/\u00a0Contact \/ Transaction \/ Marketing and Communications \/ Technical<\/p>\n

          Lawful Basis: <\/strong>Performance of Contract \/ Legitimate Interest<\/p>\n

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          To register you as a member via account sign up<\/strong><\/span><\/p>\n

          Type of Data: <\/strong>Identity \/ Contact \/ Marketing and Communications<\/p>\n

          Lawful Basis: <\/strong>Performance of Contract \/\u00a0Legitimate Interest<\/p>\n

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          Enquiry communications via messaging, email, live chat, or telephone<\/strong><\/span><\/p>\n

          Type of Data:<\/strong> Identity \/ Contact \/ Transaction \/ Profile<\/p>\n

          Lawful Basis:<\/strong> Performance of Contract \/ Legitimate Interest<\/p>\n

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          Managing our relationship with you, for example verifying your identity when you contact us, notifying you about changes to our terms or privacy policy, or asking you to leave a review or take a survey<\/strong><\/span><\/p>\n

          Type of Data:<\/strong> Identity \/\u00a0Contact \/\u00a0Profile \/\u00a0Marketing and Communications<\/p>\n

          Lawful Basis: <\/strong>Performance of Contract \/\u00a0Legal Obligation \/\u00a0Legitimate Interest<\/p>\n

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          For you to take part in prize drawers and giveaways<\/strong><\/span><\/p>\n

          Type of Data:\u00a0<\/strong>Identity \/\u00a0Contact \/\u00a0Profile \/\u00a0Usage \/\u00a0Marketing and Communications<\/p>\n

          Lawful Basis:\u00a0<\/strong>Performance of Contract \/\u00a0Legitimate Interest<\/p>\n

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          To administer and protect our business and our website<\/strong><\/span><\/p>\n

          Type of Data: <\/strong>Identity \/\u00a0Contact \/\u00a0Technical<\/p>\n

          Lawful Basis:\u00a0<\/strong>Legitimate Interest \/\u00a0Legal obligation<\/p>\n

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          Present relevant website content and advertisements to you and measure the effectiveness<\/strong><\/span><\/p>\n

          Type of Data:\u00a0<\/strong>Identity \/\u00a0Contact \/ Profile \/\u00a0Usage \/\u00a0Marketing and Communications \/ Technical<\/p>\n

          Lawful Basis:\u00a0<\/strong>Legitimate Interest \/ Consent (involves use of cookies)<\/p>\n

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          For website analytics to improve our website<\/strong><\/span><\/p>\n

          Type of Data: <\/strong>Usage \/\u00a0Technical<\/p>\n

          Lawful Basis:\u00a0 <\/strong>Legitimate Interest \/\u00a0Consent (involves use of cookies)<\/p>\n

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          For making suggestions and recommendations to you about products that may be of interest to you on the website, or by email, telephone, SMS<\/strong><\/span><\/p>\n

          Type of Data:\u00a0 <\/strong>Identity \/\u00a0Contact \/ Technical \/\u00a0Usage \/ Profile \/\u00a0Marketing and Communications<\/p>\n

          Lawful Basis:\u00a0<\/strong>Legitimate Interest \/\u00a0Consent (involves use of cookies)<\/p>\n

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          To contact you where you have asked us to, for example stock availability notifications<\/strong><\/span><\/p>\n

          Type of Data:\u00a0 <\/strong>Identity \/\u00a0Contact \/\u00a0Marketing & Communications<\/p>\n

          Lawful Basis: <\/strong>Consent<\/p>\n

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          To comply with legal obligations and prevent crime<\/strong><\/span><\/p>\n

          Type of Data: <\/strong>Identity \/\u00a0Contact \/\u00a0Technical \/ Usage \/\u00a0Profile<\/p>\n

          Lawful Basis:\u00a0<\/strong>Performance of Contract \/\u00a0Legitimate Interest \/\u00a0Legal Obligation<\/p>\n

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          To operate our referral scheme<\/strong><\/span><\/p>\n

          Type of Data: <\/strong>Identity \/ Contact \/\u00a0Transaction \/\u00a0Technical<\/p>\n

          Lawful Basis:\u00a0<\/strong>Performance of Contract \/\u00a0Legitimate Interest \/\u00a0Consent (involves use of cookies)<\/p>\n

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          When we will contact you<\/strong><\/span><\/p>\n

          We may need to contact you to inform you of unforeseen issues relating to your order, which would impact us being able to fulfil your order, for example no stock or pricing errors.<\/p>\n

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          Marketing promotion offers<\/strong><\/span><\/p>\n

          We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you.<\/p>\n

          You will receive marketing communications form us if you have requested information from us or made a purchase from us, and you have not opted out of receiving marketing communications.<\/p>\n

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          Opting out<\/span><\/strong><\/p>\n

          We would like to keep in touch with you, and make sure you don\u2019t miss out on any news, offers, or promotions. You can however opt out of receiving marketing communications at any time. You can do this by clicking the \u201cunsubscribe\u201d link on any of our emails, via your account, or by contacting our Customer Support Team.<\/p>\n

          If you do opt out, it may take a few days for all our systems to update.<\/p>\n

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          Disclosure of your personal data.<\/h2>\n

          Internal Third Parties<\/span><\/strong><\/p>\n

          Other companies in the Tetrosyl Group Limited group acting as joint controllers or processors and who are based in England and France, and provide IT, shared services, logistic services, system administration service.<\/p>\n

          External Third Parties<\/span><\/strong><\/p>\n

          Service Providers.\u00a0Who act as processors providing delivery services, insight services, marketing communication services, and IT services.<\/p>\n

          Payment Providers.\u00a0Which are integrated into our website. When you pay using one of these methods e.g. PayPal, you are redirected to the providers portal. Your use of these services is subject to the terms and conditions and the privacy policies of these providers.<\/p>\n

          Our Suppliers.\u00a0In relation to resolving a product issue you have raised or in the event of a product recall.<\/p>\n

          All third parties have the requirement to respect the security of your personal data and to treat it in accordance with the law. We shall never sell your data, nor do we allow our third-party service providers to use your personal data for their own purposes and permit them only to process your personal data for specified purposes.<\/p>\n

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          Data retention.<\/h2>\n

          How long we use your personal data for<\/span><\/strong><\/p>\n

          We will retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for.<\/p>\n

          By law, as a requirement in line with certain product liability provisions under the Consumer Protection Act 1987, we retain your transaction data for a period of ten years after your purchase.<\/p>\n

          If you message or call our Customer Support Team with an enquiry, but do not place an order, we will keep your personal data for one month.<\/p>\n

          If you receive marketing communications from us and have not unsubscribed, we will continue to process your personal data until you ask us to stop processing for this purpose.<\/p>\n

          In some circumstances, you can ask us to delete your data. For further information, please see\u00a0‘Your legal rights’\u00a0below.<\/p>\n

          In some circumstances we will anonymise your personal data, so that it can no longer be associated with you, for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.<\/p>\n

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          Your legal rights.<\/h2>\n

          In relation to your personal data, under certain circumstances, you have rights under data protection laws. You have the right to:<\/strong><\/span><\/p>\n

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          • Request Access.<\/strong>\u00a0This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. This is commonly known as a \u201cdata subject access request\u201d).<\/li>\n
          • Request Correction.<\/strong>\u00a0This enables you to have any incomplete or inaccurate data we hold about you corrected. We may however need to verify the accuracy of the new data you provide to us.<\/li>\n
          • Request Erasure.<\/strong>\u00a0This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. We may not always be able to comply with your request of erasure however, for specific legal reasons which will be notified to you, if applicable, at the time of your request.<\/li>\n
          • Objection to Processing.<\/strong>\u00a0Where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.<\/li>\n
          • Request Processing Restriction.<\/strong>\u00a0This enables you to ask us to suspend the processing of your personal data in the following scenarios: –\n
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            • To establish data accuracy<\/li>\n
            • Use of the data is unlawful, but you do not want us to erase it<\/li>\n
            • The holding of the data even if we no longer require it for legal claim purposes<\/li>\n
            • You have objected to our use of data, but we need to verify whether we have overriding legitimate grounds to use it.<\/li>\n<\/ul>\n<\/li>\n
            • Request Transfer.<\/strong>\u00a0We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine readable format. This right applies only to automated information of which you initially provided consent for us to use or where the information was used to perform a contract with you.<\/li>\n
            • Withdraw Consent.<\/strong>\u00a0You can do this at any time, where we are relying on consent to process your personal data. This will not however affect the lawfulness of any processing carried out before you withdraw your consent. In the event of you withdrawing your consent, we may not be able to provide certain products or services. We will advise you if this is the case at the time you withdraw your consent.<\/li>\n<\/ul>\n

              If you wish to exercise any of the rights set out above, please contact us at\u00a0dataprotection@tetrosyl.com.<\/p>\n

              Fees<\/strong><\/span><\/p>\n

              There will be no chargeable fee to access your personal data, or to exercise any other rights. However, we may charge a reasonable fee if your request is unfounded, repetitive, or excessive. We could alternatively refuse to comply with your request in these circumstances.<\/p>\n

              What we\u2019ll need from you<\/strong><\/span><\/p>\n

              We will request specific information from you to help us confirm your identity, and ensure your right to access your personal data, or to exercise any other rights. This is a required security measure to ensure personal data is not disclosed to any person who has no right to receive it. To speed up our response, we may try to contact you for further information in relation to your request.<\/p>\n

              Response time limit<\/span><\/strong><\/p>\n

              We aim to respond to all legitimate requests within one month. It could take us longer than a month if your request is complex or you have made several requests. In any case, we will notify you and keep you updated.<\/p>\n

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              Contact details.<\/h2>\n

              We always love to hear from our customers, to help us improve your shopping experience with us. If you have any questions about how we use your personal data, or, if you \u2018d like to amend of stop us from processing your data for marketing purposes, please get in touch. You can contact us by giving our friendly Customer Support Team a call on\u00a00161 507 4444,<\/strong> use live chat, or send us a message using our contact form on our contact us page. Alternatively, you can write to us at our registered office address \u2013 Newgate House, Newgate, Rochdale, OL16 1XB.<\/p>\n

              You can contact us if you have any questions about this privacy policy or our privacy practices, by writing to us at the registered office address detailed above, or by emailing\u00a0dataprotection@tetrosyl.com<\/p>\n

              We would always appreciate the chance to deal with your concerns should you have a complaint, so please contact us in the first instance, however you do have the right to make a complaint at any time to the Information Commissioner\u2019s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).<\/p>\n

              If you fail to provide personal data<\/strong><\/span><\/p>\n

              Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter with you. In this case, we may have to cancel an order you have placed with us, at which point we will notify you this is the case at the time.<\/p>\n

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              Cookies.<\/h2>\n

              You can\u00a0change your cookie preferences\u00a0at any time. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.<\/p>\n

              You have full control over your cookies, and you can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that some parts of our website may become inaccessible or not function properly if you disable or refuse cookies.<\/p>\n

              By continuing to browse our website, you are agreeing to our use of cookies, and you are providing consent to us storing these cookies on your device and using them if you visit our website again. Cookies can be deleted at any time in your device browser. Methods of deletion will vary, so please check the help section on your device for more information. It may affect the way our website works for you if you delete or block cookies.<\/p>\n

              More information about cookies on our website can be found below:<\/p>\n

              What are cookies?<\/strong><\/span><\/p>\n

              Cookies are small files that are stored in your browser or on the hard drive of your device, they are made up of letters and numbers, and they\u2019re used to transfer information.<\/p>\n

              What are cookies used for?<\/strong><\/span><\/p>\n

              Cookies help us to distinguish you from other users of our website. This helps us to provide you with a better, personalised, experience when you browse our website, and helps us to improve our website.<\/p>\n

              Types of cookies we use<\/strong><\/span><\/p>\n

              There are different types of cookies that we use, for different reasons. To help you understand what these cookies are, and why we use them, we have given you more information below.<\/p>\n

              Essential Cookies.\u00a0These are important and required cookies for the operation of our website. They include cookies that enable you to navigate our website and use its features. These cookies allow us to remember you when you return to the site, and help with remembering products you have looked at, and\/or added to your basket. They also help to remember you so you don\u2019t have to login to your account and can also remember a vehicle you have inputted to the VRM search function.<\/p>\n

              Functional Cookies.\u00a0These cookies help us to personalise your browsing experience. These cookies are anonymous and don\u2019t track browsing activity across other websites.<\/p>\n

              Performance or Analytical Cookies.\u00a0These cookies allow us to recognise and count the number of visitors, and to see how visitors move around our website. This helps us to improve the way our website works. This data is aggregated and anonymised, which means we cannot identify you as an individual.<\/p>\n

              Marketing Cookies.\u00a0These cookies record your visit to our website, the pages you have visited and the links you have followed. This information is used to make our website, and other sites, and the advertising displayed more relevant to your interests.<\/p>\n

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              Security<\/h2>\n

              Your privacy and security is our highest priority, which is why we have ensured our website uses secure connections. Look for the padlock in the address bar and the letters \u2018https\u2019, as these should always be present when browsing our site.<\/p>\n

              Our website is protected by SSL, or Secure Sockets Layer, and is the standard security technology for creating an encrypted link between a web server and a browser. This ensures all data passed between our web service and your browser remains private and secure.<\/p>\n\t<\/div>\n<\/div>\n\n\n\n

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